Utility Billing Pay your utility bill here
The City of Robbinsdale provides water, sanitary and storm sewer drainage, garbage service, and recycling services for it's residents. Robbinsdale has a comprehensive program for garbage and recycling pick-up designed to reduce the waste collected in area landfills and to provide affordable collection based on volume. The City bills every other month for residential services. Normal office hours: Monday-Friday 8am-4:30pm. 763-531-1211.
On July 17, 2017 we upgraded our online vendor. After July 17th, the new site powered by Invoice Cloud is available to view and pay your bill online at www.robbinsdalemn.com. If you are a new user, please click "Register Now" on the link above to sign up. We now are also smart device compatible. Pay online from your bank account or with VISA, MasterCard, Discover or E-Check.
ATTENTION: Residents will need to re-register to continue to receive paperless bills or electronic bills after July 17, 2017. Those residents currently on bank auto pay each due date DO NOT need to do anything. Your checking or savings account will still be deducted on the due date going forward. If you have any issues, please email firstname.lastname@example.org.
If you are emailing - click here. Describe your problem and provide an e-mail address, account number, customer number and phone number where you can be reached. If you are contacting us after hours we will respond during normal business hours. For after hour water emergencies, please call 911.
- 2017 Utility Billing Rates
- Why is my bill higher than usual? Outside summer watering, dripping/leaking faucet, toilet leaks, malfunctioning water softener? Here's some Water Conservation Tips!
If You’re Moving: As soon as you have a scheduled closing date set, please call the Utility Billing office at 763-531-1211. You may also fill out this Online Move Form and email it to us at email@example.com fax it to (763) 531-1213, or place it in the drop box. Please be sure to provide your new address for your final bill and the set closing date, so the City can schedule a final water meter reading.
- Handy Forms:
Solid Waste Service - Residential
All residents in single family homes and up to 4 unit buildings are required to use the City's solid waste service. Weekly collection includes garbage, recycling (bi-weekly), yard waste (April - November) and appliances. Each residence may select the size of garbage container they need for weekly garbage collection. Items to be collected must be placed near the curb or alley by 6:00 a.m. on the designated pick-up day. For more information regarding solid waste, please call City Hall (763) 531-1211. For missed garbage pick-up, please call Waste Management within 24 hours at (952) 890-1100.
Garbage Collection (1-4 units)
Holidays: Solid waste collection is delayed one day if the following holidays occur Monday through Friday: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
Stickers for Extras: Disposal of Appliances and Furniture items require the attachment of Solid Waste Stickers.
Required Water Conservation Rates:
State law effective January 1, 2010, requires metropolitan area public water utilities to implement residential and commercial rate structures that encourage conservation. A conservation rate structure is one that provides households with a financial incentive to use less water.
Meters are read monthly by an automated radio read system. The radio read system was installed in 1997, and provides the City with accurate readings, allowing for proper charging of all customers.